Privacy Policy

Jyve is dedicated to protecting Your personal information and informing You about how We use it. This privacy policy applies to transactions and activities and data gathered through the Jyve Platform. Please review this privacy policy periodically as We may revise it without notice. This privacy policy was last revised on April 16, 2018. Each time You use the Jyve Platform or provide Us with information, by doing so You are accepting the practices described in this privacy policy at that time.

Data We Collect From You

In order to operate the Jyve Platform and to provide You with information about products or services that may be of interest to You, We may collect “personal information” (i.e. information that could be used to contact You directly (without using the Jyve Platform) such as full name, postal address, phone number, credit/debit card information, or email address) or “demographic information” (i.e. information that You submit, or that We collect, that is not personal information; this may include, but is not limited to, zip code, hometown, gender, username, age/birth date, browsing history information, searching history information, and registration history information). We will also collect the contact information of Your friends, if You choose to connect Your contacts and address book information with Jyve and Your login credentials to Your social network accounts, such as Facebook and Twitter, if You choose to connect those accounts with your Jyve account. You represent and warrant that You have the authority to provide Us with any such contact information. Demographic information is divided into two categories:

  1. “non-public information”, which consists of transaction information and one-on-one communications between You and other users of the Jyve Platform; and
  2. “public information”, which consists of all other demographic information.

Please note that nowhere on the Jyve Platform do We knowingly collect, keep or maintain personal information from children under the age of 18, as We require that all users represent to Us that they are at least 18 years old.


Whenever You interact with the Jyve Platform, We may automatically receive and record information on Our server logs from Your browser (such as Google Chrome) or device (such as your smartphone), which may include Your IP address, device identification, “cookie” information, the type of browser and/or device You are using to access the Jyve Platform, and the page or feature You requested. “Cookies” are identifiers We transfer to Your browser or device that allow Us to recognize Your browser or device and tell Us how and when pages and features in the Jyve Platform are visited and by how many people. You may be able to change the preferences on Your browser or device to prevent or limit Your device’s acceptance of cookies, but this may prevent You from taking advantage of some of our features.

Our advertising partners may also transmit cookies to Your browser or device, when You click on ads that appear in the Jyve Platform. Also, if You click on a link to a third party website or service, such third party may also transmit cookies to You. Again, this privacy policy does not cover the use of cookies by any third parties, and We are not responsible for their privacy policies and practices.

We may use this data to customize and optimize content for You, based on Your usage patterns. We may also use it to improve the Jyve Platform (for example, this data can tell Us how often users use particular features of the Jyve Platform – and we can use that knowledge to help optimize the features We offer).

How We Use Personal Information

We use Your email address and Your other personal information to help Us efficiently operate the Jyve Platform, to contact You in connection with Your transactions and other activities on the Jyve Platform (including, but not limited to, confirmation emails, or important news that could affect Your relationship with Jyve), to forward information to You from other Users, and to forward information from You to other Users. We use Your contact information to find and connect with Your friends (when instructed by You). These types of communications are known as “Operational Communications.” In some cases, Operational Communications may also contain commercial messages, such as banner ads and special offers.

To operate the Jyve Platform, including processing Your transactions and supporting Your activities on the Jyve Platform, We may share Your personal information with Our agents, representatives, contractors and service providers so they can provide Us with support services such as email origination, receipt or support services, customer relationship management services, and order fulfillment. We require these entities not to use Your information for any other purpose.

By purchasing, or registering or making reservations for, products or services offered or sponsored by third parties on the Jyve Platform, or electing to receive communications (such as emails or material by mail) or electing to participate in contests, sweepstakes or other programs (such as discount or rewards programs), offered or sponsored by third parties on the Jyve Platform, You consent to Our providing Your personal information to those third parties. Those third parties may use Your personal information in accordance with their own privacy policies. You will need to contact those third parties to instruct them directly regarding Your preferences for the use of Your personal information by them. Additionally, You agree that We may use and disclose all such information so submitted to such third parties in the same manner in which We are entitled to use and disclose any other information You submit to Us.

Any third party with whom We are allowed to share Your personal information is authorized to use Your personal information in accordance with Our contractual arrangements with such third parties and in accordance with their own privacy policies, over which We have no control, and You agree that We are not responsible or liable for any of their actions or omissions. Those who contact You will need to be instructed directly by You regarding Your preferences for the use of Your personal information by them.

How We Use Demographic Data

We may review all demographic Data. We may use public information to enable other users to search Your profile, to determine whether Your details fit other user’s requirements, and to communicate with You. We may use demographic information to tailor the Jyve Platform and communications to Your interests.

Information Retention

To preserve the integrity of Our databases, standard procedure calls for Us to retain information submitted by Users for an indefinite length of time. Jyve understands Your submissions as consent to store all Your information in one place for this indefinite length of time, if We so wish. If required by law, as is the case to comply with the Children’s Online Privacy Protection Act (COPPA), We will nullify member information by erasing it from Our database. We will also respond to written member requests to nullify account information. Also, by using the Jyve Platform, You do hereby represent and warrant that You understand and agree that all information submitted by You through the Jyve Platform or otherwise to Jyve becomes the property of Jyve and may be used in the sole discretion of Jyve in accordance with this Privacy Policy and the Terms of Use.


Jyve provides Users the opportunity to opt-out of receiving communications from Us and Our partners at the point where We request information about the visitor. Jyve gives Users the option to remove their information from Our database, to not receive future communications or to no longer receive Our service.

Special Cases in Which We Share Personal Information

Your personal information may be passed on to a third party in the event of a transfer of ownership or assets, or a bankruptcy. We may also disclose personal information when We determine that such disclosure is necessary to comply with applicable law, to cooperate with law enforcement or to protect the interests or safety of Jyve or other visitors to the Jyve Platform. We also may disclose Your personal information to Our subsidiary and parent companies and businesses, and other affiliated legal entities and businesses with whom We are under common corporate control. Whenever personal information is disclosed under this paragraph, We may also disclose Your demographic information along with it, on a non-anonymous basis. All of Our parent, subsidiary and affiliated legal entities and businesses that receive Your personal information or non-anonymous demographic information from Us will comply with the terms of this privacy policy with respect to their use and disclosure of such information.

Our Security Precautions

Your Jyve Profile is password-protected so that only authorized Jyve employees have access to Your account information. If You have registered for Jyve using Facebook Connect, then Your login and password shall be the same as Your Facebook login and password. In order to maintain this protection, do not give Your password to anyone. Jyve staff will never proactively reach out to You and ask for any personal account information, including Your password. If You share a computer, You should sign out of Your Jyve account and close the browser window before someone else logs on. This will help protect Your information entered on public terminals from disclosure to third parties.

Jyve makes every effort to ensure that Your information is secure on its system. Jyve is dedicated to maintaining Our privacy policy as set forth herein and other privacy initiatives, periodically reviewing Web security and making sure that every Jyve employee is aware of Our security practices. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, Jyve cannot guarantee the security of any information You transmit to Us, and You do so at Your own risk. If You have any further questions on this issue, refer to Jyve Terms of Use. Jyve expressly disclaims any liability that may arise should any other individuals obtain the information You submit to the Jyve Platform.

Jyve has security measures in place to protect against the loss, misuse and alteration of the information under Our control. Your information may be transferred to and maintained on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which You reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in Your country or jurisdiction.

The Jyve Platform may contain links to other web sites. We are of course not responsible for the privacy practices of other web sites. We encourage Our Users to be aware when they leave the Jyve Platform to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by the Jyve Platform.

Changing our Privacy Policy for Previously Gathered Information

If at any point We decide to use particular personally identifiable information in a manner materially different from that stated at the time it was collected, We will notify Users by way of an email or by providing 30 days’ notice on the Jyve Platform. We also encourage You to review this privacy policy periodically. By using the Jyve Platform, You do hereby represent and warrant that You have read, understand and agree to all terms of Agreement. Each time You use the Jyve Platform, You agree to all terms set forth in this Agreement and any other policies published by Jyve on the Jyve Platform. Please note that We will continue to have the right to change Our privacy policy and practices, and how We use Your personally identifiable information, without notice, as described in herein, provided that such changes shall only apply to information gathered on or after the date of the change.

Contacting Jyve

If You have any questions about this privacy statement, the practices of Jyve, or Your dealings with Jyve, You may contact Us at